It all started to happen after I recently updated it. My camera won’t work and the battery life has recently got very bad. Thank you very much for taking the time to read and reply. Can all this be restored once I log into my Google account? If so how can I save everything as it is now first? I don’t know my Samsung account details. I did use 360 boost and a trojan was detected which was disabled apparently by this 360 app.įrom what I have read on your page I only have one more option to see if the camera will work which is the factory reset but could you please tell me how to save all my messages somehow somewhere with my phone so I can access and put everything back on my phone as before? I don’t mind reinstalling the apps but I would just like to know how to restore my phones messages, contacts, bookmarks, calendar and ( if possible ) logs before I try this as a last option. I have restarted my phone, cleared cache, etc with force stop, checked in Safe Mode if it may be a corrupt app update or any app itself if the camera works in safe mode but still nothing. However, after doing a few updates a couple of days ago…now my camera keeps saying ‘camera failed’. It has also been lagging when making a call as it starts ringing before showing on screen. When on browser sometimes I cannot scroll down so I have to delete all open applications and then go back on browser. I recently purchased my S5 and it has been running fine up until recently. Problem #2: Samsung Galaxy S5 showing “camera failed” error after an update If they are missing, then you have a fake one. Verify if some of the unique features of an S5 like Smart Stay or other smart features are present.This is true despite the fact that your phone may still have the Google Play Store app. Some pre-installed Samsung apps that include ChatOn, S Health, SideSync 3.0, Samsung Content Viewer, or S Health may be missing.We notice that some fake S5s have missing camera features as well like the built-in real-time HDR or Selective Focus. Check how photos your phone’s camera fares with a genuine S5.Fake S5 phones do not have these expensive sensors. Check if a fingerprint scanner on the Home button or a the Heart Rate Monitor below the LED flash are present.Below are some of the things that you can do to check further is your device is not the real deal: A genuine Samsung Galaxy S5 sports a 16MP rear camera and a 2MP front-facing camera so the device you have may be a well-built knockoff. It connects to Wi-Fi and can use the Internet. It also will not read the SIM card or any SIM card. I am not sure if it is fake or not the only difference I can spot is that it has a 5MP camera not the 16MP. – Problem #1: Gift Samsung Galaxy S5 has 5MP camera instead of 16MP and won’t read SIM cards TheDroidGuy has social network presence as well so you may want to interact with our community in our Facebook and Google+ pages. If you can, kindly include the exact error messages you are getting to give us an idea where to start. When describing the problem, please be as detailed as possible so we can easily pinpoint a relevant solution. We cannot guarantee a quick response so if your issue is time sensitive, please find another way to resolve your problem. If you are one of the users who encounters a problem with your device, let us know. We offer solutions for Android-related problems for free so if you have an issue with your Android device, simply contact us by email at and we will try to publish our answers in the next posts. We expect to add more posts about this topic so keep watching for more! Below are some of the issues that are commonly happening in S5s around the world. More camera-related questions have surfaced after Android Lollipop was rolled out several months ago so this post is dedicated to helping our readers having this problem.
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